Property Management Services
At Lines & James, we’re committed to delivering exceptional service, helping you maximise your investment, and building long-lasting relationships with our landlords.
How our services set us apart
We prioritise transparency and professionalism, which is why we’re proud members of both The Property Ombudsman and Propertymark. These memberships ensure that we adhere to strict industry standards, offer impartial dispute resolution, and protect your money through Propertymark’s Client Money Protection Scheme.
Which service is right for you
We understand that every landlord and property is unique, so we’ll work with you to design a service that suits your needs. You can choose from our three suggested service levels. Or talk to us about creating something bespoke.
We offer three core service levels depending on how hands-on or hands-off you want to be:
Fully Managed
15% of monthly rent (inc. VAT)
Our most comprehensive service. In addition to everything above, we take care of:
- Twice-yearly property inspections
- Organising repairs and maintenance
- Acting as the main point of contact for tenants
- Managing end-of-tenancy processes including deposit negotiations
This service is ideal if you want a completely hands-off experience with full peace of mind.
Rent Collection
12% of monthly rent (inc. VAT)
This includes everything from our Tenant Find service, with the added benefit of:
- Monthly rent collection
- Arrears management
- Holding keys for the tenancy duration
A great choice if you’re happy to manage the property but want help handling rent and payments.
Tenant Find
£600 (inc. VAT)
Ideal if you’d like help finding the right tenant, then take over the management yourself.
We’ll handle marketing, viewings, tenant referencing, and tenancy setup. You’ll also get compliance guidance and support with deposit and utility setup. Optional extras like deposit protection and inventory can be added as needed.
We also offer:
- Rent & Legal Protection – for peace of mind and added security
- Buildings and Contents insurance – specially designed for the rental market
When issues did arise we contacted Louise Remnant who would always quickly and effectively resolve them.
Thanks to everyone at Lines & James.
I then asked them to sell the same property which they did while i was out of the country.
I can highly recommend them for both services.
Now almost 2 months into the tenancy there have been a couple hick-ups but a simple call to lines and James and the wonderful girls are on the case.
They were able to get a plumber to me in 9 minutes and that was the most impressive feat I've experienced this year.
The previous agency I had delt with before lines and James were very unprofessional and had me in a bidding war with others to try and secure properties despite a solid listing price.
Now settling down more and more every day I know that lines and James are a trust worthy company who have been fantastic from start until now and hopefully far into my tenancy. I am greatly appreciative of all they have done to make me feel welcome and knowledgeable in the world of letting.
