Our Services

We are members of The Property Ombudsman allowing both landlords and tenants a free, impartial and independent redress should this be required.  We are also long standing members of Propertymark, ensuring every aspect of our business follows their strict code of conduct and staff are trained to the highest standards. Alongside our Propertrymark membership we are part of their Client Money Protection Scheme.  Propertymark’s accounting rules can be viewed on the following link: https://www.propertymark.co.uk/professional-standards/rules.html#obligations

Every landlord and property is different so we will create a tailor made service for you. With our experience we can help you establish the level of service that best suits you and your property.

Below are our 3 suggested levels of service, you can choose from these or agree your own to suit.

Service  Level 1 Tenant Find Level 2 Rent Collection Level 3 Fully Managed Service
Agree the rental value
Provide guidance on compliance with statutory provisions and letting consents
Advise on refurbishment requirements
Erect board outside property in accordance with Town and Country Planning Act 1990 (where possible)
Market the property advertise on relevant portals
Carry out accompanied viewings (as appropriate)
Register and find tenants
Advise on non-resident tax status and HMRC (if relevant)
Collect and remit initial months’ rent
Provide tenants with method of payment
Deduct any pre-tenancy invoices
Advise all relevant utility providers of any changes
Agree collection of any shortfall and payment method
Make any HMRC deduction and provide tenant with the NRL8 (if relevant)
Demand, collect and remit the monthly rent
Arrange payments for statutory requirements
Pursue non-payment of rent and provide advise on rent arrears actions
Hold keys throughout the tenancy terms
Undertake two routine visits per annum and notify the outcome to the landlord
Arrange routine repairs and instruct approved contractors (providing three quotes)
Security deposit dilapidation negotiations
Manage all property and tenant related matters

Additional Services

  • Rent & Legal Protection – for peace of mind and added security
  • Buildings and Contents insurance – specially designed for the rental market

Contact us HERE for more information or just call the branch for a chat on 01403 210088

All the downloads below are introductory information guides provided by the Lettings Centre.

Management Acceptance