Testimonials

A recommendation can often help you decide when making an important choice. This is what some of our landlords and tenants had to say about us:

I just wanted to email to say a massive thank you to everyone I spoke to from Lines and James throughout the purchasing of our property. You were all fantastic and so understanding and I honestly donโ€™t know how I would have got through it without you!
Itโ€™s such a relief to be moved in and making it our dream home.
Thank you again!

Mrs Lewis - Purchaser 2019

Thank you to all at Lines & James for all you have done for me over the years

Mr D Phillips - Landlord 2019

Friendly to work with, quick to respond. I enjoyed many years with Lines & James and would recommend them

Mr MacNally - Tenant 2019

Very many thanks for getting all the work needed organised. I am very grateful to Pat and you all for all your help and advice.

Mrs K Duncan - Landlord 2019

Thank you so much for your wonderful services over the years. Your help and care has been greatly appreciated.

Mr Miskin, Landlord - 2019

Iโ€™d just like to thank you and all of the team at Lines and James. You consistently go above and beyond for tenants – despite the landlords usually being the prime concern for letting agents. There is a significant difference between the treatment from you in comparison to our previous experience with other agents. Nothing is ever too much trouble for you all. Just so that it is on the record, Rosie and I are truly grateful for everything you do.

Adam & Rosie - Tenants, 2018

Thank you so much for all your help in selling Wheatsheaf Close, could not have done this without you.

Mrs Rapley - 2018

Thank you for our time with you at Bluebell close we have been very happy there and thank you to Sofia for always being so helpful and professional with queries and viewings .

Mrs Borer - 2018

I would like to say a big thank you to all of the fantastic team at Lines & James for the excellent and professional service provided to me and my family all this time we have been your tenants. Special thanks for excellent service to Louise Remnant, your fantastic Maintenance Manager, for being so supportive and efficient. Lines & James are highly recommend by me!

Simona Ionita, Tenant - 2018

I would like to express my heartfelt thanks to Pat James and her amazing team at Lines & James in Horsham, West Sussex. As we part our ways by selling our property to our existing tenants, supported by Pat on the sales side of the business this time, we would strongly recommend any prospective landlord or seller to contact Lines & James in Horsham, they are top of their game and some of the nicest people you will meet in this business!

Landlord and Vendor - 2018

I just wanted to thank you all there at Lines and James for the brilliant service that you have given me whilst renting my property, everything was always dealt with swiftly and professionally.

Landlord - September 2018

I would like to say, with all my years renting, Lines & James have been the most professional I have experienced. The landlord has been excellent throughout.

David - August 2018

Just a short note to thank you for all the excellent service you provided us with over the 17 years we were letting-out our flat in Horsham. Your outstanding knowledge of the local market, efficiency and attention to detail made the whole process so straightforward. We would recommend your Firm without reservation. Thanks once again – and all the best for the future.

John & Susan Palmer - August 2018

For the last 14 years I have used Lines & James to let and manage our properties and have relied on their professionalism, efficiency and dedication during this time. I was therefore delighted when Lines & James opened their sales department in 2016, just when I wanted to sell my flat. I put it on the market with them and quickly got a good offer. Throughout the sales process, I felt I was in very capable hands and completely trusted the advice I received from Lines and James.

M. Clements March 2017

I would like to thank you for your professional, prompt and personal service. Your thoughtful communication helped keep stress levels to a minimum and your chivvying ensured the process moved along smoothly and swiftly. I was particularly impressed by your ability to anticipate potential issues and take the necessary steps to overcome them. Lines and James excelled at all stages in the sale of my house. They exceeded my expectations and I am happy to recommend them without reservation.

Cloin Moore Vendor 2017

A big thank you Pat and your team for looking after our properties over the past 17 years, your friendly and professional help has been much appreciated.

Vic & Margaret Saunders - March 2016

I would like to thank all your team at Lines and James for the excellent and professional service I have experienced over the past few months. It has made my job so much easier. You have all been so quick at answering any queries and helped so much with the whole process.

Mrs Sheppard - Landlord March 2016

All the staff at Lines & James have provided help and advice over the years – thank you all so much

Mr G Smith - Landlord March 2016

Thank you to you all for being so good to me over the years. You’ve always been very quick and helpful and I appreciate it ๐Ÿ™‚ you are highly recommended by me.

Shelley Brown - Tenant February 2016

A big thank you to Pat, Linda and all at Lines and James that have helped us so efficiently and courteously over the last 16 years. Hope the business will continue to do well

Mr & Mrs Schulz - Tenants January 2016

Thank you and the team at L&J for your assistance and support over the last 10 years or so, all the best for 2016

Mr Beard - Departing Landlord January 2016

Thank you for all your help over the last seven years.

Ms B, Landlord for 7 years

We initially encountered Lines & James following recommendation from a business associate. At the time we were considering our first residential development specifically for rental. I phoned Pat and she was kind enough to give 20 minutes of good, sound advice on what we should produce for the rental market. As our project progressed there were further meetings, on one memorable occasion with Pat climbing through our scaffolding to discuss kitchen layouts. Nearing completion we were approached by a number of lettings agents. Although our loyalties were with Pat these approaches proved on a direct comparison that Lines & James were extremely competetive. Pat and her team filled our block within 6 weeks at a difficult time of year. We were obviously impressed. During our association I have found that every person in their company is consistently helpful, professional and extremely competent. In over forty years of business I have never encountered anyone this good.

Mr A, ABC Investment Properties